Grievance Reporting Resources for UCR Psychiatry Residents

Interim Program Director

Dr. Roberto Castaños -

Anything can be reported. Information that is shared is private (not necessarily confidential due to mandated reporting of certain issues). The program director office has significant power to mediate, as its responsibility is to ensure a safe and effective learning environment for residents without tolerating retaliation.

UCR SOM HR Department

Online ticketing system 

Any type of complaint affecting employment can be reported to this department, but depending on the nature of the complaint, HR may refer out to other offices to investigate and handle. 

Help @ UCR 

Guidance and links to proper reporting for all types of concerns or issues. This site is designed to help you figure out which person or office to contact depending on who you are (what your relationship is with UCR) and what the issue or problem is. 

Office of the Ombuds (avoid specific details of your concerns when communicating by email) - (951) 827-3213 - 

A confidential, independent, impartial resource. There is no report written regarding the grievance. Students, staff, and faculty can bring any type of concern, from Title IX to roommate issues. The Ombuds gives reporting options to you, can help you define your goals, and will guide you through the process if you decide to report. 

UC Whistleblower Hotline

(800) 403-4744 -

A whistleblower is a person or entity making a protected disclosure. The whistleblower’s role is as a reporting party. They are not investigators or finders of fact, nor do they determine the appropriate corrective or remedial action that may be warranted. They are protected against retaliation by the Whistleblower Protection Policy.
The UC Whistleblower hotline is available by phone or online. With either method you can choose to remain anonymous.  A report is taken by a third party. You are given a reporting number for follow-up purposes. Reports can be submitted if in connection with UCR work and can include discrimination, harassment, fraud/theft/ embezzlement, child/elder abuse, health/safety/violence, information/security/privacy violations, medical care or misconduct, research misconduct, retaliation, sexual misconduct, or general inquiry. 

UCR SOM Compliance Office - (951) 827-3257 - 

Any activity that appears to violate the code of conduct or applicable law or regulation (e.g. patient care, privacy, documentation/ billing/quality of care, policy non-compliance, employment grievances, SVSH/equal employment/affirmative action/accessibility, faculty misconduct, improper governmental activity, research misconduct) can be reported, but the office may refer out to other departments for investigation and follow-up. This office has jurisdiction over all UCR Health sites and most UCR SOM activities at affiliate sites. They cannot ensure anonymity, depending on the alleged offense (e.g. mandated reporting, legal cases). 

Title IX/Equal Opportunity/Affirmative Action Office - (951) 827-7070 - 

UCR's Office of Title IX, Equal Opportunity & Affirmative Action enforces UC anti-discrimination policies. Reports can be submitted anonymously through the online reporting tool or from an anonymous email address. This office has jurisdiction over all UCR faculty, including volunteer faculty.

Equity Advisors 

Non-program faculty that can advise on any kind of grievance involving UCR faculty, including how to proceed with the help of various UCR departments. Reports are private and not anonymous. 

Reporting Obligations

Faculty/staff at UCR who receive certain types of information are required to share that information with other offices or entities, either by referring the matter, notifying the other office, or by making their own report. Refer to the chart on this webpage for reporting obligations.


  • Grievance: a wrong considered as grounds for complaint or something believed to cause distress 
  • Complainant: the person experiencing discrimination or unfair treatment.
  • Respondent: the individual or institution who has been reported to be the perpetrator of alleged conduct that constitutes the grievance.
  • Private (vs. confidential): depending on the circumstances, information may need to be shared with others (the respondent, institute officials, etc.).
  • SVSH: sexual violence (including assault, relationship violence, or stalking) or sexual harassment (unwelcome conduct that is sexual in nature or otherwise based on sex). This must be reported by all listed resources, except confidential resources.
  • Harassment: bias that is expressed through interpersonal relations in the workplace Discrimination: bias expressed through official employment actions.
  • Confidential resource: information cannot be shared without your explicit permission; this resource is not a mandated reporter.
  • Anonymous: information is shared without identifiers, including gender-specific identifiers.